upSync is available on several subscription plans, each offering a different monthly invoice limit. Choose the plan that best matches the number of invoices your business raises each month.
Plan Overview
All plans include the same core features — the only difference is the maximum number of invoices you can sync each month. Plans are billed monthly and you can upgrade or downgrade at any time.
Available plans and their invoice limits are displayed on the registration page and in your subscription settings. Contact upSync support if you need a plan with a higher limit than those listed.
Free Trial
upSync offers a free trial period on selected plans. During the trial you have access to all features. No payment is taken until the trial ends.
- The trial start and end date are shown on your Subscription page.
- You will receive an email reminder before your trial expires.
- If you do not add a payment method before the trial ends, your account will become inactive.
Discount Codes
If you have been given a discount code, enter it during registration or when subscribing. Discount codes can provide a percentage reduction on the monthly price for a set number of months or indefinitely.
Note: Discount codes can only be applied at the time of subscribing. You cannot apply a discount code to an existing paid subscription retrospectively.
Changing Your Plan
You can upgrade or downgrade your plan at any time from the Billing page. Changes take effect immediately and your billing is adjusted on a pro-rata basis.
Invoice Limit
The invoice limit applies to the number of invoices synced to Xero in a calendar month, not the number downloaded from Autotask. Invoices with a Pending or Failed status do not count toward the limit.
If you approach your monthly limit, you will see a warning on the sync page. You will not be able to sync additional invoices in that month until either the month resets or you upgrade to a higher plan.
